We at Visionary Graphics strive to ensure your satisfaction with our services. However, if you are not entirely satisfied with your purchase, we're here to help.
To request a refund, please contact us at [email protected] with the following information:
Once your refund request is received and inspected, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
If your refund request is rejected, we will provide you with a reason for the rejection and any steps you can take to resolve the issue.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Certain items are not eligible for refunds, including:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions about our refund policy, please contact us at [email protected].